Run the business side without the billing headache
Plain-language guides for private-pay and hybrid pediatric practices — reimbursement, paperwork, policies, and the templates families actually need.
Billing basics
How to check out-of-network benefits (script for parents)
A phone script parents can use to verify out-of-network therapy benefits: the exact questions to ask about deductibles, allowed amounts, and claim forms.
Read guide →Place of service codes for therapy (11, 12, 02, 10)
Which place of service code goes on a therapy superbill: office (11), home (12), telehealth (02 and 10) — explained for pediatric therapists.
Read guide →Courtesy billing vs superbills: which should your practice offer?
Should your private-pay practice file OON claims for families (courtesy billing) or hand them superbills? Trade-offs, hybrid models, and scripts.
Read guide →HSA & FSA payments for pediatric therapy — what practices should know
Accepting HSA and FSA cards for speech, OT, PT, and ABA services: eligibility, documentation families need, and how superbills substantiate expenses.
Read guide →Why superbills get rejected — 9 fixable reasons
The most common reasons payers reject member-submitted therapy superbills and how to fix each one before families submit.
Read guide →Network gap exceptions for pediatric therapy — how families get in-network rates
When no in-network pediatric therapist is available, families can request a network gap exception so your out-of-network care processes at in-network rates.
Read guide →CMS-1500 vs superbill — what's the difference?
When a therapy practice needs the CMS-1500 claim form vs a superbill: who files each, field differences, and what OON families actually need.
Read guide →Templates & letters
Parent reimbursement letter template (out-of-network therapy)
Copy-paste letter template parents attach to out-of-network therapy claims, plus a checklist of the documents payers expect.
Read guide →Financial policy template for private-pay therapy practices
A plain-language financial policy template covering payment timing, superbills, cancellations, and Good Faith Estimates for pediatric therapy practices.
Read guide →Practice ops
NPI Type 1 vs Type 2 for therapists — which goes on a superbill?
Individual (Type 1) vs organizational (Type 2) NPI for private-practice therapists: which you need, how to get one, and where each appears on superbills.
Read guide →Good Faith Estimates for pediatric therapy (No Surprises Act)
What the No Surprises Act requires of private-pay pediatric therapists: when Good Faith Estimates are required, what they include, and a compliance checklist.
Read guide →How often should you give families superbills?
Monthly, per-session, or on-request superbills? Cadence trade-offs for private-pay pediatric therapy practices, plus workflow tips.
Read guide →Superbill software vs Word templates vs spreadsheets
Word templates, spreadsheets, or software for therapy superbills? An honest comparison of error rates, time cost, and when each option makes sense.
Read guide →